Emergency Weather Announcements

Updates as needed.

 Upcoming Holidays and Closures

• 
• November 28, 2024 - Thanksgiving - Thursday - Closed
• December 14, 2024 - Saturday - Closed
• December 25, 2024 - Christmas - Wednesday - Closed
• January 1, 2025 - New Years Day - Wednesday - Closed
• May 26, 2025 - Memorial Day - Monday - Closed
• July 4, 2025 - Independence Day - Friday - Closed
• July 5, 2025 - Saturday - Closed
• Sep 1, 2025 - Labor Day - Monday - Closed
• Nov 27, 2025 - Thanksgiving - Thursday - Closed
• Dec 25 , 2025 - Christmas - Thursday - Closed

As of September 2023

As of September 25, 2023

Due to staff shortages we will be once again changing our hours beginning Monday September 25th.

Monday, Tuesday, Wednesday, and Thursday will be 930am-7pm

Friday 9:30am-2pm

Saturday from 930am-1pm

As always we appreciate your patience and kindness as these transitions are not easy on us either.  These will be the hours until further notice.

As of September 1, 2023

In an effort to survive in today's financial climate, beginning September 1st 2023 Columbia Animal Clinic will be assessing a 3% surcharge on all credit card charges (Credit AND Debit).

• This fee is charged to offset the costs of processing credit card payments. We accept Visa, Mastercard, American Express, and Discover.
• If you would like to avoid the credit card processing fee, you can pay with cash.
• We do NOT accept checks.
• This does not impact Care Credit cards at this time, but it will eventually.

We appreciate your understanding

As of October 2022

All current clients have been sent a letter of intent with a couple of new policies, however the summarization of the letter is as follows...

• Columbia Animal Clinic will require a $54 deposit fee for all appointments beggining November 1, 2022. The deposit fee will be put toward your pets visit on the appointment day.

• Columbia Animal Clinic has instituted a ZERO tolerance policy. We reserve the right to refuse service to anyone who verbally abuses our staff or Doctor. In this case you will recieve your records via US. Postal Service or e-mail along with a client termination letter.

As of September 2021

• Columbia Animal Clinic will be closing on Tuesday evenings. 
• We have staff members in (Vet Tech) school and their schedules this semester are making scheduling issues a reality. If we leave a shift severely understaffed your pets would not get the same quality of care you have come to expect from us. 
• We intend to close on Tuesday evenings for the foreseeable future. This "closed day" may change next semester. We will keep you posted here as always and also on Facebook. 

• Thank you for your understanding and your continued patronage!

As of May 2021

   • Clients are required to wait in their vehicles until it is their appointment time.

   • When it is your appointment time, the staff will come and get you and your pet.

   • We will allow ONE pet parent in the building with the patient. That ONE pet parent will be required to wear a mask at all times, when inside the building.

As of March 2021

   • Columbia Animal Clinic is temporarily no longer accepting new clients.

   • Existing clients that get a new pet are grandfathered in.

As of January 2021

   • Did you know that you can text any and all communications to Columbia Animal Clinic just by texting our main number (440-236-8200).

   • Are you in the parking lot for an appointment? Looking to pick up medications?

   • Text us at 440-236-8200, no more leaving a message or playing phone tag. Just text us and we'll respond asap.

As of December 2020

   • We no longer take walk-in appointments.

   • For appointments... Call or text 440-236-8200

   • For surgeries… the paperwork, the information, and the deposit will all be handled over the phone the day before your pets scheduled surgery.

We realize the impact our clinics changes will have on our clients and assure you the well-being of every client and employee is a top priority.  

In light of these decisions, we want to make sure to give you flexibility regarding any medications and food that need to be ordered. We would like to encourage you to visit us here at www.columbiaanimalclinic.net and use the links provided to reach our online store and set up your account. You can order ALL your pets’ medications and prescribed food through our website. We will temporarily not be carrying our usual selection of products in the clinic, in hopes to eliminate unnecessary visits into the clinic.

In this time of great uncertainty, our best defense is to all work together and be good to one another. Stay well, keep safe.

Price Increases

To Our Valued Clients

This is an open letter that no business ever wants to write. However, we feel it necessary to keep you informed and up to date with changes at Columbia Animal Clinic. We have had to evaluate some of the prices charged to our customers, and we have raised prices to ensure that we can remain open and available for your pets healthcare needs.

You have come to depend on us for affordable healthcare for your pets, and we value your business greatly. It is a heavy decision to raise prices, but it is a decision that needs to be made. It isn’t a decision we wanted to make but it had to be done.

The costs of running an animal clinic have increased repeatedly over the past year. The costs of the products we use in house and sell directly to you, the services we must utilize, and the payroll to keep our staff has all increased.

We ask for your understanding in this matter. Please do not take the frustration you may feel out on our team. This team works very hard, long hours, often foregoing breaks and lunches to be sure your pets get the proper care that they need.

If you feel the need to look elsewhere for your pets healthcare, we will gladly print your records for you or forward them via e-mail wherever you indicate them to be sent.

 Lastly, we would like to remind you that we have a zero-tolerance policy on staff abuse. We know this is a very difficult subject, and a challenging time for everyone. However, we will not allow our staff to be berated, they have no, repeat NO, control over this situation. If this does happen, we will print your records and mail them to you with a proper letter explaining our stance and advising you to find a new veterinarian.

Thank you for your time, patronage, and understanding.